Clear placement terms for Karachi households

Domestic staff hiring policy, documentation and replacement terms

Understand the documents Domestica records, the two-day paid trial, placement fees and the replacement period before you confirm a maid, nanny, cook, driver, house helper or patient attendant.

Identity recordsStaff and supporting contacts
Address checkField visit and utility bill
Paid trialTwo days before final selection
Replacement supportUnder the selected written terms
A clearer household hiring process

Review the role, records and terms before employment begins

A domestic placement involves access to a family’s home and routine. The hiring decision should therefore combine documented profile information with a direct interview, practical assessment and clearly agreed employment conditions.

Domestica’s placement team records the requirement, introduces available candidates and organizes the policy documents. The household remains responsible for deciding whether a candidate is suitable for its specific duties and environment.

Explore Domestica placement services
From request to placement

How to hire domestic staff through Domestica

Each stage helps the family and candidate set expectations before the final placement.

01

Tell us what your household needs

Share the role, duties, shift, area, salary range, family environment and any experience preferences.

02

Review suitable staff profiles

Domestica compares your requirement with available profiles and explains the recorded documents and work information.

03

Interview and use the paid trial

Interview the candidate and use the two-day paid trial to assess punctuality, conduct, skills and household fit.

04

Invoice and document delivery

After the successful two-day trial, Domestica issues the invoice. Once paid, the document pack is shared within three to four working days.

Placement documentation

Records provided for the selected staff member

After the paid trial and invoice payment, these records are prepared for secure delivery in the client’s preferred format.

01Complete the two-day paid trial
02Domestica issues the invoice
03Client pays the invoice
04Documents shared in 3–4 working days

Staff CNIC record

The client receives a copy of the placed staff member’s CNIC. The original CNIC is held in company custody as part of Domestica’s documentation process.

Guardian information

The record includes the guardian’s CNIC copy, CNIC number and stated residential address for emergency and identity-reference purposes.

Two guarantor records

CNIC copies, CNIC numbers and stated addresses are collected for two guarantors connected with the staff profile.

Residential utility bill

A residential utility bill is collected as address evidence, and the stated residence is visited and checked by a Domestica field agent.

Police verification

The police verification record for the placed staff member is included in the documentation shared with the client.

Profile identification

The staff file includes a recent photograph, Domestica employee ID and the personal details recorded during profile registration.

Role and experience record

The profile records the service category, stated experience, skills, preferred working hours, expected salary and availability.

PDF or physical delivery

The complete document pack is shared as a PDF or as physical copies, according to the client’s requested delivery format.

PDF or physical document delivery

The complete pack, including the police verification record, is shared within three to four working days after invoice payment. The client may request PDF delivery or physical copies. All CNIC, address and guarantor information must be handled confidentially.

Two-day paid trial

Assess practical fit inside your normal household routine

The trial gives both parties time to review the actual duties before final placement. Explain the tasks and schedule at the beginning, pay the agreed trial amount and provide reasonable supervision.

  • Confirm arrival time, shift length and daily duties
  • Observe communication, conduct and practical skills
  • Discuss salary, rest, food and accommodation where applicable
  • Tell Domestica whether you want to confirm the placement
Replacement options

Choose the replacement period shown on your placement invoice

The agency fee determines the replacement-support period. Your invoice or written placement agreement should show the selected option, start date and applicable conditions.

Standard coverage3 months

50% of one monthly salary

The agency fee equals half of the placed staff member’s agreed monthly salary.

Request staff

If a placement ends or proves unsuitable during the active period, contact Domestica promptly. Replacement support follows the conditions and dates recorded on the invoice or placement agreement and depends on suitable candidate availability.

Client responsibilities

Create clear and respectful employment conditions

Documentation supports the decision, while day-to-day safety and suitability depend on clear expectations, lawful treatment and active household supervision.

Ask a policy question
  • Explain duties, hours, weekly rest, salary, accommodation and house rules before the placement is confirmed.
  • Interview the candidate and assess the practical skills needed for your particular home and family routine.
  • Treat CNIC copies, addresses, phone numbers and guarantor records as confidential personal information.
  • Pay salary and agreed trial compensation on time and maintain a respectful, safe working environment.
  • Contact Domestica promptly if the placement ends or a replacement request may be required.
  • Complete any independent checks your family considers necessary before starting employment.
Frequently asked questions

Before confirming domestic staff in Karachi

Review the documents, trial, address checks and replacement options with the placement team.

Call +92 300 1104209
What documents does Domestica provide for placed staff?

The placement documentation includes a copy of the staff member’s CNIC, police verification, guardian CNIC and address details, CNIC and address records for two guarantors, a residential utility bill, profile photograph, employee ID and recorded role information. The original staff CNIC is held in company custody as part of Domestica’s documentation process.

When and how are the staff documents provided?

After the successful two-day paid trial, Domestica issues the placement invoice. Once the invoice is paid, the complete staff document pack is shared within three to four working days as a PDF or as physical copies, according to the client’s request.

Does Domestica check the staff member’s residential address?

A residential utility bill is collected as address evidence, and a Domestica field agent visits and checks the stated residence. Clients should still complete any additional checks required for their own household.

How does the two-day trial work?

The trial lasts two days and is paid. It gives the household and candidate an opportunity to assess the agreed duties, routine, conduct and practical fit before the placement is finalized.

What replacement guarantee options are available?

A fee equal to 50% of one monthly salary provides a three-month replacement period, while a fee equal to one full monthly salary provides a six-month replacement period. The invoice or placement agreement confirms the applicable dates and conditions.

Does verification guarantee a staff member’s future conduct?

No. Documentation and address checks support informed hiring, but they cannot guarantee future conduct, performance or suitability for every household. Clients should interview the candidate, review the documents and supervise the trial.

When should I request a replacement?

Contact Domestica as soon as the staff member leaves or the placement becomes unsuitable. The team will check the active coverage shown on the invoice or placement agreement and explain the next steps. Replacement matching remains subject to suitable candidate availability.

Ready to begin?

Share your household staffing requirement

Tell Domestica the role, area, schedule and salary range so the placement team can review suitable profiles.

Request domestic staff