Domestica Trust & Safety Center

Check approved incident reports before a placement

Search Domestica’s trust records for a staff CNIC or client phone number, understand what the result means and continue your own document, reference and suitability checks.

Staff CNIC searchExact-number matching
Client phone search11-digit mobile number
Approved reports onlyReviewed before display
Limited public detailReporter identity not displayed
Incident reporting

Have evidence of a serious incident?

Submit accurate details and relevant evidence for private administrative review. A report does not become publicly searchable automatically.

Report an incident
Use the result responsibly

Make the lookup one part of a careful decision

Household employment decisions require more than one database result. Use consistent checks, written duties and a direct interview before either party agrees to placement.

Inspect original documents

Compare original identity or licence documents with the candidate and record only what is necessary for the placement.

Interview and check references

Discuss experience, duties, working hours, household expectations and available references directly.

Put expectations in writing

Record salary, schedule, responsibilities, accommodation, rest time and replacement terms clearly.

Frequently asked questions

Understanding verification results

Learn what the portal searches, what a result can establish and which checks still remain your responsibility.

Ask Domestica
What does the Domestica Trust Center search?

The portal searches approved incident reports stored in Domestica’s own trust records. It does not search every police, court, government or employment record in Pakistan.

Does a clear result prove that a person is verified or safe?

No. A clear result only means that no matching approved incident report was found in this Domestica database. Always inspect original documents, interview the person, check references and complete any role-specific verification.

Which domestic staff categories can be searched?

A staff CNIC can be searched for approved reports relating to maids, nannies, patient attendants, house helpers, cooks, drivers and other domestic roles recorded in the system.

Can domestic workers check a client phone number?

Yes. The client lookup lets workers search an 11-digit mobile number for an approved incident report in Domestica’s trust records. A clear result still does not guarantee future conduct.

Does an incident report appear immediately?

No. Submitted reports remain pending until reviewed by the Domestica team. Only reports marked approved are returned by the public lookup.

How can I report a serious incident?

Use the Report Incident form and provide accurate contact details, a clear description and relevant evidence. Domestica reviews the submission before deciding whether it should affect the Trust Center records.